Monday, October 13, 2010

Hon. Kevin Falcon
Minister of Health Services, Province of British Columbia
Kevin Falcon was appointed Minister of Health Services in June 2009. He was first elected in 2001 to represent the riding of Surrey-Cloverdale, and was re-elected in 2005 and 2009. He was previously Minister of Transportation and Minister of State for De-regulation.

If Virgin Ran Healthcare

Bart Johnson
Chief Executive, Assura Medical, a Virgin Healthcare company, UK
Virgin is one of the most successful brands on Earth. Sir Richard Branson is the only entrepreneur to have founded eight successful billion pound sterling companies in eight different sectors. There are now over 200 Virgin companies and one model is Virgin Healthcare. Having recently acquired Assura Medical, which owns and invests in primary care property across the UK, Virgin Healthcare has just launched its first venture as a provider of primary care, urgent care and “intermediate care” services and will also develop new, modern premises based on local need. This at a time when the National Health Service (NHS) is launching massive reforms with some similarities to BC. What is the driving philosophy and culture? Does it relieve the load on emergency rooms? What can our local healthcare system learn from this approach? What is the fit with primary care reforms in both countries?

Profile: Bart Johnson's early career was within the pharmaceutical industry, working for Hoechst and Bristol-Myers Squibb where he undertook sales, marketing and strategic roles.

In 2000 he joined the NHS as Chief Executive of Putney and Roehampton Primary Care Group and following a stint as Director of Strategy and Deputy Chief Executive at Sutton & Merton Primary Care Trust he was appointed Chief Executive at Chiltern & South Bucks Primary Care Trust (C&SB Primary Care Trust ) in 2003. One of Bart’s achievements during his time at C&SB Primary Care Trust was leading the organization from one star to the highest grading of three stars in the first year and maintaining that score in subsequent ratings.

Bart left the NHS in early 2006 to become Managing Director of Assura Medical and in January 2009 became Group Business Development Director across the Assura Group. Bart became Chief Executive of Assura Medical when Virgin acquired 75% of the company in March 2010.

If The Health System Was Run By And For Gen X and Millennials (Gen Y)?

Cheryl Cran
CEO, Synthesis at Work, Author and Generation Expert
The Boomers or Zoomers are still in the workforce but moving towards retiring. Generation X’ers dislike authority and rigid work requirements. They take employability seriously but there isn’t a career ladder. Rather than remaining loyal to one employer, they have a commitment to their work, to the team they work with, and the boss they work with (not for). Millennials are typically team-oriented and seem to expect structure and stability in the workplace. They are tech-savvy and relish a challenge. Cheryl Cran offers strategies for leaders of happy workplaces in this multi-generational milieu.

Profile: Cheryl Cran is the CEO of consulting firm, Synthesis at Work, a bestselling author and expert on business trends that focus on leadership and communication strategies for increasing profits and productivity. Her research includes 15 years of audience response surveys, generational focus groups and employee surveys.

With 12 years of experience as a performing leader for GE Capital, Mortgage Insurance Company and Bank of Montreal, Cheryl motivated her teams to business excellence through two recessions. After joining a nation-wide consulting firm in 1994 she established her own company and has written numerous articles and books on the subject of generational trends, differences and how to capitalize on generational differences. She is the President of Global Speakers Federation for 2012-13 and is currently a Director and was President of the Canadian Association of Professional Speakers in 2006.

If WestJet Ran Healthcare

Richard Bartrem
VP, Communication and Community Relations, WestJet
“A safe, high quality, friendly, efficient, economical environment with high consumer and employee satisfaction.” Our healthcare system? Well, this might not define healthcare but it does, to a large extent, define WestJet. The airline industry has often been cited as a hallmark for safety and quality. And WestJet is regarded as a leader in its industry. What aspects of its culture could help healthcare? The VP of Communication and Community Relations is acutely aware of the role that organizational culture plays in this leading edge organization. Richard Bartrem discusses its unique attributes and some of the lessons the company has learned in its comparatively short existence. What are the inside stories that led to its success? What can health leaders learn from WestJet’s successes?

Profile: Richard Bartrem’s responsibilities include internal and external communication and public/media relations, sponsorship and community investment, and creative services. He joined WestJet in 2005 as Director, Brand and Communications.

Richard began his career with Unilever in 1988 where, over the next twelve years, he held a variety of sales and marketing positions in Montréal, Halifax, Calgary and Toronto. Richard left Unilever in 2000 and spent five years working for Astral Media in television in Toronto and was responsible for marketing for The Movie Network and Mpix brands.

A native of Montreal, Richard now resides in Calgary with his wife and two children. His favourite WestJet destination is Maui and he loves the free snack mix onboard the plane!

Thursday, October 14, 2010

A Social Conscience Leading in Healthcare. Be Inspired to Make a Difference.

Dr. Samantha Nutt
Founder of War Child Canada
Be inspired to use your talents to make a real difference in the lives of others. The Founder and Director of War Child Canada talks about humanitarian leadership. Efforts to provide direct humanitarian support and long term programming to war-affected children and their families, and to promote greater awareness in Canada concerning the rights of children everywhere, has been the focus of Dr. Nutt’s career. Leadership, inspiring others to take action, public engagement and participating in the world – strong attributes to bring to your career and your personal life.

Profile: An absolute inspiration for healthcare leaders. As a physician with more than 15 years experience working in war zones, Dr. Samantha Nutt has helped children in some of the world’s most violent flashpoints. She has worked with War Child Canada, the United Nations and non-governmental organizations (NGOs) in Darfur, Afghanistan, The Democratic Republic of Congo, Liberia, Sierra Leone, Somalia, Iraq, Burundi, northern Uganda and the Thai-Burmese border.

Samantha is a recipient of Canada’s Top 40 Under 40 Award (Globe and Mail), named National Builder of the Year, honoured as one of Canada’s Top 100 Most Powerful Women, is the recipient of several honourary doctorates from Canadian and US universities and has received the Order of Ontario.

She graduated Summa Cum Laude from McMaster University, earned an MSc with distinction from London University and holds a Fellowship in Community Medicine (FRCPC). She is also a member of the College of Family Practice (CCFP) and is on staff at Women’s College Hospital in Toronto.

If the Culture of Healthcare was LEAN

Dr. Jack Silversin
DMD, DrPH, President, Amicus, USA
Culture trumps strategy, technology and vision every time. How can healthcare’s culture transform to better engage all health professionals in change? Using LEAN as a culture rather than just a management technique, Dr. Jack Silversin has worked with groups in North America that are planning to re-think some of the basics of healthcare organization right across the continuum of care. He has worked with senior leaders in BC and will bring to the Conference his experience and knowledge of approaches that really work.

Profile: Jack Silversin is President of Amicus, a Cambridge Massachusetts-based consulting firm. Amicus is recognized as a leader in helping medical organizations build capacity to engage doctors and other clinicians in improvements that enhance value to patients and payers.

Jack is recognized for his work on physician compacts — the informal but commonly understood expectations doctors hold regarding what their organizational life should be like.

Jack has worked with many of the most successful, innovative healthcare organizations in the United States including Kaiser-Permanente, Cedars-Sinai Medical Center, and Mayo Clinic Rochester-Mayo Health System as well as a number of academic medical centres. His portfolio of assignments includes facilitation of organizational mergers, developing initiatives to build leadership capacity for change, and advice on how to re-shape organizational culture to support strategic aims.

In Canada he has consulted to academic medical centres and a British Columbia-based team that is working to enhance the value primary care delivers. In the UK he has provided advice and made presentations regarding how to build physician leadership and engagement to support the NHS modernization agenda.

His publications include the book, Leading Physicians Through Change (2000); Organizations’ Role in Shaping a Modern View of Medical Professionalism — prepared for 7th international Meeting to Improve Quality of HealthCare 2005; and the article: Unhappy Doctors: What are the causes and what can be done? (with MJ Kornacki and N Edwards) BMJ, 6 April 2002.

Jack received his dental degree and doctorate in Public Health from Harvard where he serves as a member of the Faculty of Medicine.

If the Olympic Spirit Ran Healthcare

John Furlong
Chief Executive Officer, Vancouver 2010 Organizing Committee
As the world celebrated the 2010 Vancouver Olympic Games, John Furlong became a familiar figure to all watching. The CEO of VANOC, Furlong led the teams that organized and staged both the Vancouver 2010 Olympic and Paralympic Winter Games. Helping to improve the fabric of Canadian society has always been one of Furlong’s steadfast goals, and he has been a key player in demonstrating that the Games can be a true nation builder.

His leadership was a major factor in creating one of the largest and most successful events of its type. What is it about his leadership style and capabilities that created such a culture of excitement and collaboration? Are some of these abilities transferable to healthcare? Do you have opportunities to emulate some of his successful practices in your workplace? This is a unique perspective from an inspiring and charismatic presenter.

Profile: Prior to his appointment at VANOC in 2004, John Furlong was the President and COO for the Vancouver 2010 Bid Corporation. He helped lead the organization through numerous phases and ultimately became the face and key spokesperson for the Bid, tirelessly clocking 1.2 million miles in his promotional travels. Involved with athletics all of his life, Furlong competed and coached at the international level in three sports. He is a long time member of the Canadian Olympic Committee, has served as Chair of the BC Summer and Winter Games and Sport BC. Furlong has been awarded numerous awards and was voted Canada’s Most Influential Sport Figure by Globe and Mail in 2009. In the Fall of 2010 he will receive the Order of British Columbia and will become the new chair of Own the Podium’s advisory board.

If A Spirit of Adventure Pervaded Healthcare

Dr. Joe MacInnis, C.M, M.D, FRCP (HON) LLD. (Hon)
Dr. Joe MacInnis is a medical doctor who studies leadership and teamwork in life-threatening environments from the deep ocean to outer space. He has spent more than twenty years studying human performance in high-risk environments. He understands leadership from a very different perspective and takes you on the journey to transform your understanding of leadership skills. He’s led thirty expeditions under the Atlantic, Pacific and Arctic Oceans including the first team of scientists to dive under the ice at the North Pole. He was an advisor to the Titanic discovery team.

Joe will take you on a perilous journey two miles under the ocean and more than 200 miles in space with his dramatic video clips from real life leadership experiences, and tell you unforgettable stories about unique individuals who exhibit mental resilience, fierce ingenuity, group genius and resolute courage. He will share with you the values, including courage, communication, leadership and teamwork that enhance performance either under the ocean, in outer space or in our corporate world.

You will walk away with a new understanding of leadership and a renewed commitment to apply it. You MUST stay for the closing presentation of the conference – a life changing experience!

Profile: Dr. Joe MacInnis graduated in medicine from the University of Toronto in 1962 and was awarded a Link Foundation Fellowship to study diving medicine at the University of Pennsylvania. He became medical director of Ocean Systems Inc., the world’s largest diving and underwater engineering company, between 1964 and 1970. In 1969 he became a medical consultant to the US Navy’s Sea Lab 3 Program. In 1970 Prime Minister Trudeau asked Joe to assist in the research and writing of Canada’s first national ocean policy and he initiated the first of eleven diving expeditions to study the waters of the Arctic Ocean. Over ten years he made over one thousand dives from Alaska to Baffin Island to the North Pole. Joe has worked on a number of movie and television documentaries for the Discovery Channel and is currently working on a multi-media series to inspire ingenuity and enterprise in young people. He continues to write books and articles internationally and has been working with the team of researchers on the Gulf oil spill during the summer of 2010. He is a sought after speaker to Fortune 500 companies on leadership and teamwork.

Dr. MacInnis’s work has earned him a number of distinctions including five honorary doctorates, the Queen’s Anniversary medal, the Admirals medal and the Order of Canada.

Continental Breakfast (included in registration)

The Leaders for Life: If You Ran Healthcare - It Starts With Yourself

  The LEADS in a Caring Environment Framework (www.leadersforlife.ca) has been endorsed by over twenty national healthcare organizations. It is widely regarded as one of the best researched, elegant and memorable frameworks available. The “L” in LEADS is about “Leading Self” – surely the most basic requirement for a leader. Paul Mohapel was one of the researchers who authored this section of the Framework. He will share some of the content and its importance to you, today’s healthcare leader.

Profile: Paul Mohapel, PhD
Mohapel Consulting
Paul Mohapel is a consultant, lecturer, educator, researcher, and a facilitator. He has a PhD in Psychology from the University of Victoria and has worked as a neuroscience researcher for several years at Lund University Hospital in Sweden, before returning back to Canada to pursue a Master’s degree in leadership and training from Royal Roads University.

Today, Paul uses his extensive knowledge of the brain, psychology and leadership to design and facilitate workshops in organizational development, and to lecture at several universities in leadership, business, and psychology programs. He consults with organizations in individual and organizational emotional intelligence enhancement, leadership development, talent management, and team effectiveness. Paul is actively involved in healthcare leadership research, having published over thirty peer-reviewed articles and four book chapters in highly acclaimed medical publications. He has been invited as a guest speaker to over twenty international medical conferences.